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6Valley FAQs

Explore our FAQ section to find answers to what we get asked about 6Valley.



What is 6Valley?

6Valley is a complete multi-vendor eCommerce solution. With 6Valley, you can create, manage and sustain your eCommerce business by selling digital & physical products.

Of course, we can! Learn more about our customization services and call for customization right away. 

6Valley offers lifetime FREE updates

To update 6Valley, please log in to your Admin Panel. Go to System Setup, click software update, and upload the updated file. You’ll get the updated file on your CodeCanyon dashboard. And your solution will be updated.


You can choose the installation plan that meets your requirements. But we recommend our ‘Enterprise Plan’ as it covers A to Z installation services with a single payment.

Certainly! Contact our support team for installation and setup services, and we will assign our best software developer to your service

You can integrate unlimited languages with the 6Valley solution. 

Indeed! You can view the detailed documentation here. 


How can I contact your customer support?

To contact our customer support, you can create a support ticket, and we’ll reach out to you. 

Our support ticket is FREE! 

Read our detailed support policy here. 

Yes. As per CodeCanyon’s support policy, we provide 6 months of technical support. 

License Questions

What’s the difference between a regular license & extended license?

Check out our product pricing page to know the difference between them and which license is best for you. 

You can always purchase multiple licenses from CodeCanyon. 

No, it’s not possible to use one license for multiple domains. To use multiple domains, you must purchase multiple licenses. 

Payment & Pricing

How can I change my installation plan?

To change your installation plan, please contact our support team. 

Learn more about our installation plans here. 

Read our refund policy here. 

No. you’ll get an automatic update with the latest version of 6Valley every time we release the newest version. 


Build Your eCommerce Business with 6Valley!